These Terms and Conditions govern the use of digital marketing and consulting services provided by Must A Media. By accessing and using these services, customers (referred to as "Customer" or "You") agree to these terms.

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1. Acceptance of Terms By using the services of
Must A Media, you agree to these Terms and Conditions. Your continued use of our Services constitutes your acceptance of these terms.

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2. Service Description
Must A Media offers digital marketing and social media consulting as well as comprehensive Meta advertising training programs. Our consulting services include social media strategy, content creation, audience analysis and advertising management. The training program provides hands-on training in Meta (Facebook and Instagram) advertising strategies, audience identification, content development and ad campaign optimization.

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3. Customer Obligations
Customers are required to provide necessary information, fulfill suggestions and complete agreed action items. Active communication and feedback is essential to the success of our services. Delayed responses or incomplete tasks may affect service delivery and outcomes.

Clients receiving training services need to actively participate and complete the set tasks. Timely communication and adherence to recommendations are essential to achieve the best results.

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For training participants, active participation includes attending scheduled sessions, completing practice assignments and notifying us at least 24 hours in advance of any necessary cancellations.

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4. Intellectual Property

All materials provided by Must A Media, including but not limited to content, strategies, documents, images and course content, are proprietary and protected under intellectual property laws. These materials are for the Client's personal commercial use only and may not be copied, shared or distributed without the express written permission of Must A Media.

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5. Limitation of Liability

Must A Media cannot be held liable for indirect, incidental or consequential damages arising from the use of our consulting or training services. We do not guarantee specific financial results because results may vary depending on factors such as the individual Client's industry client effort, business area and market conditions.

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6. Payment Terms

Service fees for both consulting and training programs must be paid in full before the start of the service. Payment terms are set out in the Contract and fees must be paid before services commence. Late payments may result in suspension of services until the balance is cleared.

 

7. Cancellation and Refund Policy
Clients wishing to reschedule a consulting or training session must provide 24 hours notice to avoid session fees or scheduling conflicts.

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Consulting services are provided on a monthly basis and each month's fee is non-refundable once payment is made. No refund will be given for any portion of the monthly consulting fee as payment confirms the Client's commitment for that month. All advertising costs incurred during the consultancy process are the responsibility of the Client and cannot be claimed from Must A Media in the event of any dispute or disagreement.

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Refunds for the One-on-One Meta Ad Camp are available under the following conditions:

Eligibility: Clients can request a refund until the start of Day 5 of the training program. After Day 5, no refunds will be given.

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E-books and other digital products cannot be refunded.

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8. Changes to Terms
Must A Media reserves the right to change these Terms and Conditions at any time. Customers will be notified of any changes and continued use of our services after such changes will constitute acceptance of the new terms.

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9. Confidentiality
All Client information and business details provided to Must A Media will be kept strictly confidential and will not be disclosed to third parties unless required by law or necessary to prevent harm. We are committed to protecting your privacy and safeguarding sensitive information.

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10. Termination of Services
Either party may terminate the Agreement as provided in the Service Agreement. If the Client chooses to terminate the contract, outstanding payments for services provided will continue to be due. Must A Media reserves the right to terminate the contract if the Client fails to comply with the agreed payment terms or obligations.

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11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, USA. All disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Florida.